Frequently asked questions

At the moment, PayPal is the only payment option available on the Payhip site.

Alternative methods may be available via the Etsy shop.

Download links will automatically be sent to the email address you used to check out with. Check your email address carefully for typos.

If you do not receive your links, please get in contact via the form.

Payhip product variants currently only allow 1 variant to be selected at a time. Each variant therefore has to be checked out individually. Effort is made to put different combinations in each listing, however it is not always possible to cover all. If you need a different combination, please don't hesitate to reach out via the contact form.

You can also find some of TDD files on Etsy.

Limited files are available in the Etsy shop due to file size limitations. If you prefer to shop on Etsy, please get in touch for a custom listing.

If you are in SA and would like to pay via EFT, please get in touch for a manual invoice.

Seamless files and panel images for sublimation are offered as 300dpi RGB PNGs.

Canva mockups and templates are offered as PDF files - please open them in Canva to use.

Photoshop (Photopea) and Procreate mockups are provided in their native formats, i.e. PSD and .procreate respectively.

Affinity mockups and templates were provided in afdesign and afphoto formats in the past. In future they will be provided in .af format (new Affinity Suite) only.

There are some help videos available in the albums on TDD facebook page as well as in a Google Drive folder. They don't all have written or verbal instructions.

Blog style tips & tricks and helpful hints are added to the site over time.

If there are any further questions, don't hesitate to reach out via the contact form.

• Procreate - for drawing raster clipart & converting mockups to Procreate format.
• Affinity Designer - for drawing vector clipart and making seamless layouts.
• Affinity Photo - for making mockups (all TDD mockups start out in AP).
• Photoshop/Photopea - for converting mockups to PSD format.
• Canva - for converting mockups to Canva Clip Frames (via links or PDF).
• Inkscape (FREE) - to convert some of my raster drawings to vector.

Affinity currently has a 6 months free trial running - this is an amazing opportunity to learn and check out the software before you buy.

For seamless and panel files the images are hand drawn or bought clipart is used. AI clipart is avoided as far as possible, i.e. obvious AI clipart is avoided. Some pieces aren't as easy to identify and not all artist label. Some of these might slip through.

AI is however used for some newer mockups to generate base images (blank white items). These images are edited to remove errors. Real world photographs of actual products are however always preferred as a mockup base. Custom requests with own provided images are welcomed.